
Mobile Services: Gottex Asset Management
Client
Gottex Asset Management is a prestigious hedge fund based in Central London that relies on voice and email communication to keep pace with the fast-moving financial markets.
Objective
Gottex's managing director had to fly to New York during a critical round of negotiations. Within Heathrow Airport, his BlackBerry was stolen and fast and efficient support was required to keep him in touch with colleagues on both sides of the Atlantic.
Solution
The MD called Charles Street from Heathrow's business lounge to report the theft of his BlackBerry. Within two hours, he was holding a replacement device with the same number and all of his contacts intact which were downloaded from our backup systems.
Thanks to our fast response and 24/7 support, the MD had the communication tools he needed to complete his trip successfully.