About Us

Over a decade ago, Charles Street Solutions was born with a mission to deliver technical innovation and service excellence, to the legal and professional sectors.

At Charles Street Solutions, the key to delivering consistent service is an unrivalled understanding of our clients’ business. Customers enjoy a dedicated, proactive Account Manager reporting directly to the Account Director. All Account Managers have the highest standard of technical and commercial acumen necessary to make the correct decisions, fast.

We currently employ around 80 people, with 80% of our staff being technically focused. Our datacentres currently support 3,500+ (hosted) users and every year, we undertake more than 75 business-critical technology projects, utilising a well-tried, proven and standardised methodology.

We pride ourselves in the relationships we have with our clients, combined with the value we bring to our clients’ bottom line. At all times we operate with transparency, integrity and efficiency, offering a truly safe pair of hands.

Lastly, we are impartial. We will never recommend a particular technology just because it is the “flavour of the month”. On the contrary, we identify what will work best for you, in your environment. We implement best-in-class IT solutions dictated by your business needs, not ours.

In a world where downward price pressure is continuing to reduce service levels, we know our customers still need quality support – this is synonmous in working with Charles Street Solutions.

We identify what will work best for you, in your environment. We implement best-in-class IT solutions dictated by your business needs, not ours.

Our Story

More than 18 years ago, Charles Street Solutions was born with a mission to deliver technical innovation and service excellence, to the legal and professional sectors. Since then, the company has evolved to become a leading provider of outsourced IT infrastructure and software services, serving an enviable client base.

Today, we are a specialist solution provider in the areas of:

  • Enterprise Content Management (ECM)
  • Document Management (DM)
  • Customer Relationship Management (CRM)
  • Business Process Management (BPM).

Our team develops bespoke solutions using the following technologies:

  • Microsoft .Net
  • Open source
  • Microsoft SharePoint
  • Microsoft Office

Our significant investments into our own UK ISO 27001 certified datacentres and an unrivalled/offshore software development team allow us to deliver world-class, secure IT services of all kinds – all while aligning to our clients’ compliance and security needs.

Our People

The majority of our staff join us with direct experience of working in IT teams in the financial and professional services sectors. So you can expect them to have first-hand experience of many of the issues you face.

We look for friendly, fun individuals that are every bit as technically competent as they are business-minded and professional; people that have integrity and are capable of maintaining great client relationships, executing their day-to-day business with honesty, transparency and care.

Most of all, our people understand the industries we work with and how our products and services fit within our clients’ business frameworks.

We would love to host you at our City of London office. To arrange a visit, please email webenquiries@charlesstreet.com.

Partnering With Charles Street

Our business relies on our ability to recommend and implement the right technologies at the right time. Technical partnerships are therefore crucial to our success. Rather than simply act as a reseller, we prefer to work with our key partners at a strategic level, often consulting together to better understand a customer’s business needs.

Together with our partners, we offer an extensive portfolio of services executed by highly-qualified and skilled technical engineers – and our world-class infrastructure means our partners know they can provide robust, scalable, cost effective solutions. Because when it comes to partnering, what’s good for their business is good for ours.

To learn more about partnering with Charles Street, please email partners@charlesstreet.com.

our accreditations

Our datacentre and IT security services are audited to ISO 27001.

Our helpdesk services are fully ITIL accredited, for guaranteed rapid response.

We are also a Microsoft Silver Partner, certifying Charles Street to provision Microsoft-based Enterprise technologies.